Here are the most frequently asked by our patients questions.
If you have questions or want more information, do not hesitate to contact us at 02.41.48.44.09

Will I really have the time for the benefit of stay and the destination ?
Of course, you will have maximum 1 consultation of 2 hours per day, so you will be able to benefit beaches, tourist, cultural and sports activities. One of our assistant will advice you on the available attractions in Tenerife, Barcelone or Budapest.
Approximately how much will my accommodation and flight cost ?
The answer depends on the departure of the airport. To give you an example from London Luton to Tenerife South, the return flight is roughly £90. For your accommodation, the most cost effective price we can offer is 29€ per night for the rent of an apartment for 2-3 person. So for a stay of 4-5 days stay it would cost about 200£.
How long do I have to stay around for my treatment ?
Usually one week. Some treatments may require more time, in this case the patient is recommended to stay for about 10 days.
How do I have to pay my dental bill ?
You can pay by cash or using any major credit or debit card, or by bank transfer, however kindly note the payment has to be done in EUROS.
How can I organise my Trip ?
The Smile Partner’s assistants in France are at your disposal to help you in the organization of your stay and your dental cares. To make it easier for you, we will make some researches of flight from the nearest airport to your home and we will inform you about the most cost effective flight alternatives. We offer you a choice of accommodation and apartments located close to our dental clinic, with negotiated prices.
How can I be confident in the dental expertise ?
Our dental surgeons are French and they have many years of experience. All of them are specialized in a specific dental field, like implantology, cosmetic dentistry, orthodontic dentistry, etc. The clinic is modern, state-of-the-art and fully-equipped with high tech material. Our medical team is fully qualified and enthusiastic.
How can I have a consultation ?
You can contact the SMILE PARTNER team in France and in Tenerife whether by filling the QUOTE ENQUIRY on the quote page, or by calling us at the following number : 0033 2 41 48 44 09.
Do I have to a pay registration or administration fee ?
No, our service is completely free of charge.
What medical liability insurance do the dental clinic carries ?
The clinic and all of our dentists carry the necessary and comprehensive liability insurance for membership of the Tenerife Chamber of Dentists.
Do the dentists and their team speak English ?
Our dentists, the dental team and our driver who will pick you up at the airport speak perfectly English. We are confident that the language will not cause any problems or misunderstandings. All speak several languages, including English, French, German and Spanish.
Why is dental treatment much cheaper in Canary Islands than in the UK ?
Generally speaking, life in Canary Islands is significantly cheaper than in the UK, taking into account both salaries and cost of living, and also because it is a tax-exempt place.
Can I have any refund from national or private insurance ?
It's important to note that your European Health Insurance Card (EHIC) does not cover going abroad for planned treatment. First, you should discuss your plans with your doctor before you make any travel or medical arrangements. They will refer you to your local health commissioner who will discuss the options available to you.
When do I have to pay my dental bill ?
The cost of the dental treatment shall be paid directly to the dental clinic in Tenerife. You always pay for the treatment which already has been carried out, meaning if you require more than one visit you will always pay only for that particular treatment which has been carried out during that particular visit. You can pay in cash or using any major credit or debit card.
What happens if a problem appears once I?m back in my country ? What are your guarantee policies ?
In case there is a problem once you are back in your country, and in the frame of guarantees linked to the treatments, the clinic will take in charge the dental and flight and accommodation costs up to a certain amount. The guarantee must be asked and can only be activated towards the clinic if all the cares were made by the clinic.
Why going to Canary Islands for dental treatment ?
While travelling in Canary Islands for dental treatment, you will save up to 60% on your dental bill, you will benefit from high class dental treatment leading by French dental surgeons and you will enjoy lovely and sunny holidays in Tenerife.
How much money can I save ?
Around 50-60% of the UK costs !
Who is SMILE PARTNER ?
Smile Partner is a French company, specialized in the advice and the dental stay organization abroad. Smile Partner was created thanks to the association of Caroline Bournay, graduated from the Superior Business School of Toulouse and of her father the dental surgeon Olivier Bournay, specialized in implantology, manager and founder of the dental clinic EL CEDRO in Tenerife. The Smile Partner team, in France and in Tenerife advices and supports you in each steps of the organization of your dental stay.
How long do you need to organise my travel, accommodation and the first visit to the dentist ?
To organize your visit we require approximately 2 weeks. In an emergency we will do our best to be even quicker.